Graphics Specifications

Acceptable File Formats

We prefer a high-resolution .pdf file, however, other acceptable file formats include .tiff, .eps. Sending us original working files such as .ai or .psd files may result in the loss of text and image elements.

No Graphic Design Software Know-How?

We recommend Canva, an in-browser service for designing your graphic. If Canva will not allow you to create a document size large enough, try designing at half-scale. If you decide to do this, let us know that the desig is at half-scale when sending the file to us.


If it's your first time using Canva, we have a handy video tutorial to help you get through it.

Photoshop Specific Tips
- Ensure that your document size is the same as the finished size for the product you are designing for (Find this by using Image > Image Size)
- Ensure that all photos are at a minimum of 150 dpi at full size
- Colour Mode: design using CMYK. Using RGB and converting later may result in colour shifts
- Try using Actual Pixel View to check if any graphic elements such as logos or photos are pixelated (View > Actual Pixel)

Illustrator Specific Tips
- Flatten layers and outline text (select text, go to type > create outlines)
- Ensure that all photos are at a minimum of 150 dpi at full size

Exporting for Print
- When exporting the file for print, save the file as a press quality .pdf (file > save as > PDF > select 'press quality')
- Take a look at the .pdf file prior to sending and see if there are missing elements or spelling/grammatical mistakes

Uploading your File
- Email: email us at with your graphics file as an attachment
- SendthisFile: use this link to send us your graphics file